Luckily for me, the retail store was a chain and a sales
Update Red Wing Warranty Exchange
canada goose deals That being canada goose outlet belgium said, this thread is drama heavy, and for that, I apologize. Ye be warned. canada goose deals
canadian goose jacket After posting the initial thread in this subreddit, and receiving an overwhelming response of “get them canada goose outlet online store review replaced”, I took my boots which were in excess of 1/4 canada goose outlet in uk of an inch different in width to the retail location at which they were purchased (a Red Wing Shoe store). I canada goose outlet toronto address set the boots down as they are arranged in the canada goose outlet england pictures, and before even explaining the issue to the employee canada goose outlet edmonton behind the counter, he said “I know exactly what you going to say. We see this time to time, and you can bring them back any day during the week so that the owner of the franchise can process the warranty exchange”. I asked him to tell me flat out if this was definite grounds for an exchange in his opinion. Without hesitation he responded “absolutely”. canadian goose jacket
Canada Goose online I went in a couple days later and asked the older gentleman at the counter if he was the franchise owner. canada goose outlet store toronto He told me he was, so I set the boots down once again and explained to him canada goose outlet store uk what the problem was with my boots. Right away he says “I see canada goose outlet 2015 it. That definitely covered under warranty”. I reiterate: The canada goose outlet in montreal owner told me that the boots would be replaced under warranty. He then told me to hold on a minute. He produced a roll of scotch tape and after some canada goose outlet woodbury type of voodoo with two pieces of tape, he proclaims that the boots, while definitely different in width and general shape, are not different enough to be out of spec. I was disappointingly read the line of bull about how these boots are made by men and women just like “us” by hand, so some variation is expected. I asked him “how much variation?”. He did not answer, only telling me that he “feels bad” canada goose jacket outlet and that he like to discount my next pair of Red Wings. I looked at him in disbelief. Not only was he canada goose outlet ontario telling me that my boots would not be warrantied, but he was also trying to make another sale in the process. I told him no thank you, and that I canada goose outlet winnipeg would be contacting corporate to ask about the specific tolerances. Canada Goose online
Canada Goose sale I emailed corporate later that day. Once again, the question about expected tolerances went unanswered, and instead I was told to email pictures of the boots. I did this. I was then emailed by the quality assurance canada goose outlet real manager, who said that the pictures didn tell him anything, and that I could mail the boots in to be inspected. I asked for a prepaid label, which was provided. Canada Goose sale
canada goose clearance After canada goose outlet boston waiting about two weeks, I canada goose outlet uk sale emailed the same email chain asking for an canada goose jacket outlet sale update. I was told that they were still “in processing”. Ok. Another few days went by and I emailed once again, telling them that I had expected to be hearing from them by now. At this point, I was told that my boots had been “misplaced”, and that they would send me a new pair if I wanted them. I told canada goose outlet houston them of course. canada goose clearance
canada goose coats on sale After having to request tracking information for my replacement boots, and after almost a full month of them being out of my hands, I have the new pair. They are, I believe, a better representation of typical Red Wing quality. The widths are more or less exact, and canada goose jacket outlet toronto both boots feel similar to each other. canada goose coats on sale
Canada Goose Jackets All said and done, it was a frustrating process, but I got what I wanted out of it. I just wish I would been able to find out whether or not they were actually going to make things right about the first pair of bad boots. canada goose outlet Canada Goose Jackets
Canada Goose Outlet After the questionable way in which this canada goose factory outlet vancouver was handled, I, regrettably, will never purchase a pair of Red Wings canada goose outlet uk again. There are too many choices out there to give my money to a company that doesn seem to care very much about their customers once a sale is made. They seem to care canada goose outlet trillium parka black more about people just trying to buy a good pair of work boots, who don care about what they consider to canada goose outlet toronto location be canada goose outlet in new york minor issues with QC. Canada Goose Outlet
Canada Goose Parka When I was trying to order my heritage 875 my local store kept trying to talk me into the regular pair. When I insisted on the heritage they got a lot less warm and friendly and quickly ordered them and canada goose outlet online uk basically pushed me out of the store to serve “working people”. Well my job is physical labor, sorry canada goose outlet los angeles that I give a shit about the color of my boots. It left such a bad impression on me I ignored QC problems with my boots just so I wouldn have to go back and be treated like I was annoying them. Canada Goose Parka
canada goose store The kicker is I work for a large outdoor organization, have heard plenty of my coworkers say they had their “real work” Red Wings fall apart quickly and they won be buying them again, and now I one of those people. I tell everyone to buy Thorogoods, at least they cheaper. If the working crowd doesn like them, and they actively dismissive of people who buy them for style, who gonna be left to buy their boots? The 16 year olds who like their instagram posts can afford them. canada goose store
cheap Canada Goose The retail store closed down and I didn find that out until emailing the sales associate who I was contacting with regarding this problem. Luckily for me, the retail store was a chain and a sales associate from another store took over the problem. This sales associate told me that the sales associate at the original store I canada goose outlet legit purchased them from never mailed them out. The new sales associate that was helping me out though told me he requested Alden to ship a new pair to me. Well, after 6 months, because Alden had to make the new pair, they shipped it out to the retail store rather than to me. The retail store then shipped them out to me cheap Canada Goose
buy http://www.mycanadagoosejacket.org canada goose jacket cheap The store bent their back to help me out, but Alden customer service was apalling. I brought back a pair of Red Wings to the store a month or so canada goose parka outlet after purchase because there were a couple of stray stitches on the tongue of one of the boots (minor enough that I wouldn have been upset if they denied an exchange), and they immediately processed an exchange, ordering in a replacement pair since they didn stock them. This wasn even at the store I originally bought the boots at, so I think it much more dependent canada goose outlet paypal on the culture of the individual store rather than Red Wing as a whole buy canada goose jacket cheap.
